Citizens National Bank needed to expand their existing Operations Center which houses their call center, IT, and loans center; making more room at their main office in downtown Bluffton. The Operations Center is located along I-75 and the 3 buildings are stepped to accommodate the highway. The site was chosen to allow for future expansion. The new addition features a training room, several breakout rooms, conference rooms and a lounge. The new entry ties into an existing green, glowing skylight design element.